W Insider - W Fort Lauderdale - (19141440)
Company: Marriott International, Inc.
Posted on: October 13, 2019
Here's To Your Journey with W Hotels Boldly coloring outside the
lines of luxury, W turns the traditional notion of the extravagant
hotel on its head. Our irreverent attitude and taste for excess
redefine revelry for the modern jet set. Our guests have a lust for
a life less ordinary that drives them to demand more, experience it
all, and hit repeat. We share our guests passions, providing
insider access to whats new and whats next. Moderation is not in
our vocabulary and we know that lust for life demands more, not
less. W guests soak it in and live each day with a mantra:
Detox.Retox.Repeat. If youre ready to create the energetic W scene
that is magnetic to everyday disruptors around the world, then we
invite you to explore a career with W Hotels. The W Fort
Lauderdale, located at 401 N Fort Lauderdale Beach Blvd, Ft.
Lauderdale, Florida, 33304 is currently hiring a W Insider.
Responsibilities include: Answer, record, and process all guest
calls, requests, questions, or concerns. Contact appropriate
individual or department to resolve guest call, request, or
problem. Follow up and ensure that any outstanding requests are
resolved. Advise guest of any messages received. Verify and adjust
billing. Operate telephone switchboard station. Monitor busy or
unanswered lines, check back with callers on hold to update status,
take messages. Activate and deactivate guest room message lights
Transfer guests with internet access issues to internet service
provider''s customer support line. Assist callers with credit card,
calling card, long distance, collect, overseas, and person to
person calls. Log guest requests, incidents, adjustments and
comment cards into computer to allow for proper tracking and
documentation. Supply guests with directions and property
information. Assist management in training, scheduling, evaluating,
motivating and coaching employees; serve as a department role
model. Follow company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; ensure uniform and
personal appearance are clean and professional; maintain
confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards;
anticipate and address guests'' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak
using clear and professional language; prepare/review written
documents accurately and completely; answer telephones using
appropriate etiquette. Develop and maintain positive working
relationships; support team to reach common goals. Ensure adherence
to quality standards. Enter and locate information using computers/
POS systems. Stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 10 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? - Marriott
International is an equal opportunity employer committed to hiring
a diverse workforce and sustaining an inclusive culture. Marriott
International does not discriminate on the basis of disability,
veteran status or any other basis protected under federal, state or
Keywords: Marriott International, Inc., Miami , W Insider - W Fort Lauderdale - (19141440), Other , Miami, Florida
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