Site Reliability Engineering (SRE) Global Operations Lead - Location Negotiable / Remote
Posted on: May 16, 2022
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Job Description for Global Operations Lead - Site Reliability
This is a Sr. SRE manager role in the MxDR engineering team based
out of North America responsible for leading global SRE operations.
Embodying a Servant Leadership philosophy, you will help build a
culture of speed, innovation, collaboration, and ownership moving
forward. You will be responsible for building a strong team of
contributors who work well together and raise the bar for a good
working environment. As an engineering leader, you will report to
the Director of engineering and will:
- Focus on the organizational health while meeting or exceeding
engineering deliverable goals. This includes working across the
organization and time zones (NAM and the globe) for
- Provide coaching, mentorship and leadership to the teams and
motivate them to perform at their best
- Collaborate closely with senior technical leadership, product
owners and other engineering teams drive the operational and
observability capabilities of the MxDR Platform and Services.
- Leading teams responsible for customer facing platform,
applications, and services in a 24x7x365 environment.
- Take ownership in driving and evolving the roadmap for the SRE
Organization: particularly in the areas of infrastructure
automation, observability, and AI Ops
- Design & map Key Performance Indicators (KPI's) to achieve
- Leading teams focused on building scalable cloud-based
- Strong written & verbal communication and organizational skills
- Bring optimization and effectiveness in process and delivery of
- 7+ years of experience in management of reliability engineers
and engineering teams in a distributed capacity
- 5+ years of experience of leading teams via Agile process
(Scrum, Kanban, Scrumban)
- 5+ years of experience of leading teams in an Amazon Web
Services (AWS) environment
- 5+ years of experience in leading teams with a focus on
- 5+ years of proven experience working effectively with
distributed teams across North America and/or India and other
countries around the globe
- BS Degree in Computer Science or related technical field or
equivalent practical knowledge
- Demonstrable ability to deliver large scale solutions that are
easily understandable, maintainable, and diagnosable
- Experience with deploying, supporting, and monitoring new and
existing services, platforms, and application stacks
- Experience analyzing complex application, database, network,
and OS issues across a distributed large scale customer facing
- Experience with DevOps tools, processes, and culture
- Experience with security compliance programs such as ISO, PCI,
SOC 1 & 2, is strongly preferred
- Experience in CyberSecurity industry
- Strong organizational skills
- Excellent written and verbal communication skills
- Detail orientation and experience balancing multiple tasks and
- Ability interact with internal and external stakeholders at
- Experience working with technical teams to build
technology-based tools/solutions that will reduce costs and improve
the overall program
- Experience in understanding test metrics, release process and
- Proven successful delivery through professional software
engineering practices & best practices for the full software
development life cycle, including coding standards, code reviews,
source control management, build processes, testing, and
Professional Skill Requirements:
- Uncommon ability and motivation to tackle problems and learn
- Ability to perform at a high level within a technical team
- Ability to work independently with minimal supervision
- Excellent communication and relationship skills
- Distributed teamwork
As required by theColorado Equal Pay Transparency Act, Accenture
provides a reasonable range of minimum compensation for roles that
may be hired in Colorado. Actual compensation is influenced by a
wide array of factors including but not limited to skill set, level
of experience, and specific office location. For the state of
Coloradoonly, the range of starting pay for this role is $193,800 -
$241,099andinformation on benefits offered is here.
Bachelor's degree or equivalent (minimum 12 years) work experience.
(If Associate's Degree, must have minimum 6 years work
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