Application Analyst, Cadence
Company: Health Choice Network Inc
Location: Miami
Posted on: May 16, 2022
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Job Description:
Job DescriptionWe're a family of health centers, supported by a
family of Associates. For over 25 years, Health Choice Network
(HCN) has been an employer of choice in South Florida, supporting
health centers, patients, and the communities they serve. We are
one of the first successful health center-controlled networks and
our success is due largely to our Associates and their commitment
to advancing our mission to improve the health status of our
communities.Do you want to join an organization that believes in
empowering their most precious resource, their Associates? Are you
innovative and results driven? HCN is looking for talented,
qualified individuals to join our rapidly expanding, first-class
team.Position Summary:• Acts as the primary support contact for
application's end-users• Perform in-depth analysis and data
collection of report details and other technical issues associated
with Epic software.• Perform maintenance tasks (error queues,
reviews, etc.) and participate in development, execution, and sign
off of system testing.• Develop and maintain detailed documentation
on system configurations and technical components.• Identify
potential system enhancement needs and introduce best practice
options for future state workflows and processes. • Identifying
issues that arise in their application area as well as issues that
impact other application teams and working to resolve them • Guides
and creates workflows including design, build, and testing the
system • Analyzes technical issues associated with EHR • Identify
and implement requested changes to the team • Serves as a liaison
between end users' workflow needs and implementation staff •
Maintains regular communication with EHR representatives, as well
as participating in weekly project team meetings. • Works with EHR
Representatives and Organization's business community, and
end-users to ensure the system meets the organizations business
needs • Participates in training and working with end users •
Documenting troubleshooting and resolutions via ticketing system•
Holds weekly communications with team members to discuss the status
of deliverables, shared issues, end-user concerns, and upcoming
milestones. • Maintains HIPAA compliance. • Other duties may be
assigned. Skills, Abilities and Requirements • In depth knowledge
of the software• EHR Certification in key business area, Preferred•
Knowledge of developing strategic business plans. • Strong ability
to convey technical information to non-technical customers and good
listening to translate in the other direction. • Proven leadership
capabilities including track record of creating and implementing
innovative solutions to meet high-pressure organizational needs
that focus on Customer Service excellence. • Knowledge on
Population Health, Community Health, and Public Health. • Knowledge
of healthcare industry, healthcare information systems, and
practices. Health Choice Network is an equal
opportunity/affirmative action employer and complies with all
federal and state laws, regulations and executive orders regarding
affirmative action requirements in all programs. HCN is a drug-free
workplace.
Keywords: Health Choice Network Inc, Miami , Application Analyst, Cadence, Professions , Miami, Florida
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