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Consultant - CBO - Operations Transformation, Payments Practice

Company: Deloitte
Location: Miami
Posted on: May 16, 2022

Job Description:

Consultant, Operations Transformation, Cross Industry Payments

Help our clients navigate dynamic and disruptive markets. The solutions we provide will help them drive product and service innovation, improve financial performance, accelerate speed to market, and operate their platforms to innovate continuously.

Work you'll do

You will work on engagements in a team-based environment, partnering directly with clients, fellow Operations Transformation practitioners, and Deloitte consultants from complementary disciplines. As a Consultant, you will play a key role on the team, gathering and analyzing information, formulating and testing hypotheses, and developing actionable recommendations. You will often help present your team's findings to senior client stakeholders and implement recommendations.

Operations Transformation Team

Our Operations Transformation team focuses on transforming our clients' core business operations. We advise, design, implement, and deploy solutions focused on "heart of the business" issues in specific sectors. Sectors and focus prioritized for this role are Payments related consulting services in Retail and Consumer Products, Travel and Hospitality. We also perform services within Healthcare and Energy and Resources.

Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operating and innovative technical foundation. Professionals will use their deep payments as well as sector knowledge to take a more strategic view of our clients' priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency in payments (credit, debit, ACH, Check, P2P, RTP, RTGS, SWIFT, various cryptographic coins, etc).


  • Bachelor's degree from accredited university with strong undergraduate academic record.
  • 2 years of consulting and payment industry experience required.
  • Experience with merchant processors, gateways and networks such as Chase Merchant Services, Elavon, Adyen, Fiserv/First Data, FIS Worldpay, Visa, Mastercard, JCB etc.
  • Experience with transaction banks and implementing treasury solutions to enable ACH, Fedwire/CHIPS, RTP, SWIFT and related emerging payment solutions.
  • Experience with key payment hub & treasury vendors such as ACI, Kyriba, Bottomline, Finastra, FIS, Fiserv, Volante, Temenos, etc.
  • Experience with card processing implementations, referential architectures, encryption, tokenization, etc. across an array of payment/checkout models.
  • Payment product, technology and/or operations experience at a major retailer and/or biller, card processor, terminal supplier.
  • Professional competence in the Microsoft Office suite (Word, Excel, PowerPoint, Access).
  • Ability to build consensus and foster change in ambiguous settings.
  • Commitment to personal and professional growth.
  • Sense of responsibility to self, team, and client.
  • Outstanding integrity, initiative, creativity, and passion.
  • Demonstrates consistent career progression with increasing levels of responsibility.
  • Performed above expectations in previous professional roles.
  • Ability to travel up to 50%, on average, based on the work you do and clients and industries/sectors you serve.

    In addition, successful Consultants will also have the following preferred skills
    • Advanced degree in business (e.g., MBA) from a top tier program
    • Superior critical thinking, analytical and problem-solving skills
    • Exceptional interpersonal, team-building and communication skills
    • Ability to build consensus and foster change in a client business setting
    • Tolerance for working in ambiguous, uncertain environments
    • Commitment to personal and professional growth
    • Sense of responsibility to self, team and client
    • Outstanding integrity, initiative, creativity, and passion

Keywords: Deloitte, Miami , Consultant - CBO - Operations Transformation, Payments Practice, Professions , Miami, Florida

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