Dispatcher for Non-Emergency Medical Transportation
Company: Alternative Transport Services
Location: Hallandale
Posted on: August 6, 2022
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Job Description:
Job Description Dispatcher - Non Emergency Medical
Transportation Our company is looking for a reliable Dispatcher to
help deliver great customer service on non-emergency medical
transportation. We Provide Vehicle. Job Type: Full-time Pay: $12.00
- $15.00 per hour Benefits: Start Date: Immediately 2 Weeks of Paid
On the Job Training and Certification Open to applicants who do not
have a high school diploma/GED Schedule: Monday to Friday
(Required) Saturday & Sunday On Call (Preferred) Work Remotely: No
Requirements -Must have Dispatch Experience -Must have a valid
Driver's License -Must have a Descent Driving Record. -Must have a
Good Criminal Background. -Must PASS initial Drug Screening. (We
will schedule an appointment post interview.) -Must PASS Department
of Transportation Physical Assessment. (We will schedule an
appointment post interview.) POSITION SCOPE: Provide leadership,
employee supervision, support and vision for the non---emergency
transportation of patients/clients to and from hospitals,
convalescent facilities, dialysis centers, rehabilitation centers,
medical offices and their private residences in a safe, secure and
professional manner. This Job Is Ideal for Someone Who Is:
Dependable more reliable than spontaneous People-oriented enjoys
interacting with people and working on group projects
Adaptable/flexible enjoys doing work that requires frequent shifts
in direction Detail-oriented would rather focus on the details of
work than the bigger picture High stress tolerance thrives in a
high-pressure environment --- Able to work in a fast-pace
environment BASIC FUNCTION: Responsible for scheduling, assigning
and communicating work order to Drivers to ensure that operations
and projects are completed in a professional, timely, safe and cost
effective manner. QUALIFICATIONS: Dispatching experience with
communication, organization, and time management skills preferred.
Proven ability to operate company phone lines in a professional and
courteous manner, and to operate office (computer, fax, copier,
phone lines) and field equipment (loader) conducive to performing
job responsibilities, conforming to company personnel and safety
procedures and policies. Ability to operate company vehicles as
needed and work well under pressure meeting client/project
schedules and budget guidelines, 8-10 hrs. a day, and be flexible
and available to work upon request. Dispatcher must understand the
importance of wearing PPE as required and set forth in the
company---s injury prevention program. CONDITION OF EMPLOYMENT:
Employment must meet the above qualifications, task frequency and
PPE requirements. Approval of pre-employment reference check, skill
assessment testing, and other requirements as per Department of
Transportation regulations, and approval of post-offer drug/alcohol
and medical evaluations are conditions of employment. ADDITIONAL
DUTIES: -Must be available to work or provide on---call service
when needed in a 24/7 environment. -Provide management expertise,
support and supervision transporting patients and clients utilizing
company vehicles in a safe and professional manner. -Effective
communications with drivers and dispatch and provide updates and
reports for upper management. -Maintain a professional, positive
image and attitude in regards to clients, management and
subordinates. -Supervise and enforce completion of daily vehicle
pre---trip and post trip inspections, and maintain vehicle
cleanliness. -Must be able to understand and operate GPS devices, 2
way radios, and cell phones, and windows based computer software.
(Excel, Word, Outlook). -Must have basic knowledge of accounting
systems, computer networks, PC hardware, and the internet. -Perform
all duties as assigned by the President. PREREQUISITE KNOWLEDGE,
SKILLS, AND EDUCATION: -Experience in management in the
Non---Emergency Medical Transportation field is desired -Must be
able to evaluate, train and motivate drivers and dispatch
personnel. -Must be able to instruct, train and ---step---in--- if
necessary, to fulfill driver and dispatch duties. -Must possess a
valid Driver---s license. -Pass a mandatory pre---employment drug
and alcohol screening. -Must pass a mandatory criminal background
check. -Must Pass CPR and First Aid certification --- provided by
Company RESPONSIBILITIES: -Provide telephone and personal service
to client contractors and customers conforming to safety and
professional (punctuality, reliability, language, personal hygiene,
clothing, etc.) standards. Promote and apply company and apply
company work ethics, quality and personnel/safety policies.
-Monitor and screen client, employee and sales calls in a
professional and friendly manner. Complete messages in an accurate
and detailed manner by utilizing reflective listening skills and
addressing service, employee and sales concerns through the
appropriate channels. -Schedule or assist in assigning work orders
to drivers, meeting client contractor satisfaction and quality of
product. -Provide accounting (accounts receivable and account
payable), clerical, and administrative support to office personnel.
-Maintaining written documentation to include safety and vehicles
inspection records to ensure that all records are accurate and
legally sound. -Completing paperwork (accounts receivable and
payable; vehicle inspections--- work and maintenance orders, etc.)
in a timely and accurate manner, and that it complies with company
and legal standards. -Proficient technical, mechanical and clerical
ability required to perform job responsibilities. -Completing
purchase orders and ordering material and supply needs to ensure
that all projects are completed in a timely, safe, and profitable
manner. -Attend company sponsored training events, including
certification, licensing and/ or education requirements targeted
for continuing growth and development -Responsible for vehicles,
equipment, tools and supplies as follows: a) Be responsible for
assigned company tools and equipment, and maintain appropriate
inventory according to company policy and procedures. b) Inspecting
and verifying that driver personnel have maintained company
vehicles, equipment and tools as per required paperwork inspections
and company policy. c) Coordinating with driver personnel required
cleaning and maintenance of all company vehicles, equipment and
tools according to company instruction, approval and policy to
ensure that all vehicles, equipment and tools are in safe working
condition. Powered by JazzHR aUuq5WSLFm
Keywords: Alternative Transport Services, Miami , Dispatcher for Non-Emergency Medical Transportation, Professions , Hallandale, Florida
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