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Consultant, Experience & Design Center

Company: BSH Home Appliances Corporation
Location: Miami
Posted on: November 24, 2022

Job Description:

Pay range:$35.42 - $47.23Incentive Plan:Quarterly Sales IncentiveIncentive Target %:10%SHIFT:FirstBSH Home Appliances Corporation - Top Employer US 2022Tomorrow is our home.At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.Experience & Design Center ConsultantMiami, FL Showroom/ Full-timeYour responsibilitiesThe Showroom Consultant provides exceptional service to meet the needs of our showroom visitors: consumers, designers, builders, retail sales associates and BSH employees. Provides brand overviews, showroom tours, demonstrates product knowledge, use & care expertise, assists in trouble-shooting, and provides guidance in installation instruction, as needed. He or she will also assist with other showroom administrative tasks as assigned.Acts as primary contact for all showroom visitors, including walk-ins, in a professional manner, acting as brand ambassador consulting on Bosch, Thermador and Gaggenau productsDemonstrates product functionality and features & benefitsExecutes positive guest experiencesMaintains scheduling for all showroom appointments and accurate reporting on visits to the showroom, including follow-up records (Salesforce and Outlook)Partners with local retail dealers, refers leads and helps close salesParticipates and executes outreach initiatives to drive trade & consumer traffic (opportunities) to showroomFollows up on opportunities and reports turnoverExecutes some communication directly with dealers, may require some planned travel to local dealersBuilds and maintains relationships with consumers, dealers, designers, architects, builders and developers (trade organizations)May be asked to attend trade events to help build relationships with trade organizations and membersPlans and supports the management of programs and events (e.g., builders, dealers, designers, trade organizations) in the showroomCoordinates in-person program/event websites and communications (may be asked to coordinate across time zones)When applicable for program/event, oversight of:Air travel, hotel rooms, transportation, restaurants/entertainment, and event set up/suppliesHosts programs/events acting as point of contact for on site supportAssists Manager with:Maintaining the calendar of programs/eventsCoordinating vendors, contractors/temporary staffing, purchase ordersMaintains the appropriate mix, condition and cleanliness of products and display vignettes in showroomRecommends to Manager which products need to be in coordination with productMaintains and keeps record of showroom inventory; assists with showroom inventory, at minimum annuallyRegularly inspects appliances to ensure pairing of respective accessoriesDocuments and maintains standard operating procedure for ordering products, parts, and serviceTroubleshoots appliance errors and schedules service, if requiredOversees, documents and communicates schedule and products being serviced/locationSchedules appliance installerOversees, documents and communicates list of products by location and labels productsOversees showroom literature inventory and orderingParticipates in on-going product knowledge and trainingAdvises and collaborates with showroom team on features on functionality of appliancesResponds with flexibility and urgency to shifting prioritiesAssists Manager with a variety of reporting, as neededOther duties as assignedYour profileBachelor's Degree in Business Administration or related field Required3-5 years Showroom setting or luxury retail experience - Required3-5 years Sales environment experience - Required3-5 years of influencer experience - RequiredExcellent interpersonal skillsSelf-motivation and the ability to motivate othersStrong stand-up presentation & training skills including being comfortable in front of large groups with executivesTeam player and the ability to work with othersAbility to multi-taskExcellent communication and presentation skills. Able to speak to large groups and executivesClose attention to detailTime management skillsKitchen appliance knowledge preferred (to be able to demonstrate products effectively)Some basic cooking skills preferredTechnical savvy - ability to learn and communicate the technological side of appliancesMust demonstrate good judgment and discretion when exposed to confidential informationOccasional travel required locally and nationallyCulinary teaching experience a plusBasic knowledge of designSpanish language skills a plusProficient in Microsoft Office products - Outlook, Word, Excel, and PowerPoint and CRM (Salesforce)Your Pay & BenefitsThe pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the maximum payout potential is 200% of target with details laid out within the plan document.Benefits offered include the following:Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the month after 27 days of employment.Eligible to participate in 401K Savings and Retirement Plan on the first day of the month following or coincident with the date you complete 1 month of employment.MotivateMe Employee Wellness program through CIGNA.2 weeks of paid vacation for all non-temporary status new hires. Vacation entitlement increases based on years of service with BSH.40 hours of paid sick leave (Non-Production Line)40 hours of paid personal leave (Production Line)Employee, friends, and family discount program for company products.BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.Further informationPlease visit and learn about what makes BSH a Top Employer!At BSH, we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities, we unleash our full potential - EOE / AA Employer.This position is eligible for the Employee Referral Bonus program.We participate in E-Verify.

Keywords: BSH Home Appliances Corporation, Miami , Consultant, Experience & Design Center, Professions , Miami, Florida

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