MiamiRecruiter Since 2001
the smart solution for Miami jobs

Desktop Support Technician

Company: Veridain Tech Solution
Location: West Palm Beach
Posted on: November 25, 2022

Job Description:

*Job Description: *

- Adhering to SLAs

- Minimum 5yrs hands on experience as deskside/Onsite support/local IT engineer

- ITIL Processes awareness and adhering to Reporting to the Track Lead/Team Lead

- Handling tickets / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems

. Troubleshooting technical issues

- Ensuring that the processes are adhered to

- Building and configuring PCs and laptops as well as loading software, Setup applications like outlook, Wi-Fi, VPN and Backup Setup and troubleshooting printer/faxes/copiers/RF guns or phone equipment in offices.

- Tracking work tickets on ITIL based ticketing system like Service Now & Remedy

- Troubleshooting network connectivity issues and diagnosing and solving hardware/software issues.

- Performs repairs on computers, laptops, printers and any other authorized peripheral equipment

- Improves and maintains customer and employee satisfaction

- Performing asset inventory activities as needed

- Create documentation for process and procedures

- Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives

- Providing frontline customer support at the Genius Bar, including hardware and software troubleshooting and diagnosis.

Job Type: Contract

Salary: $20.69 - $33.08 per hour

Schedule:
* 8 hour shift

Experience:
* Desktop support: 4 years (Preferred)
* Software troubleshooting: 4 years (Preferred)
* Windows: 4 years (Preferred)

Work Location: On the road%58047475%

Keywords: Veridain Tech Solution, Miami , Desktop Support Technician, Professions , West Palm Beach, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds