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ITSM Business Analyst / PM

Company: Kforce Technology
Location: North Palm Beach
Posted on: November 26, 2022

Job Description:

RESPONSIBILITIES:Kforce has a client in Juno Beach, FL that is seeking an ITSM Business Analyst/PM. The ITSM Business Analyst/PM should be a skilled critical thinker with the ability to evaluate and manage existing workflows, while also architecting and implementing new workflows to solve the evolving needs across the organization. Responsibilities:

  • The ITSM Business Analyst/PM will serve as business analyst 80%
  • Server as project manager 20%
  • Understand data modeling - referential data
  • ServiceNow experience- preferred
  • Subject matter expert of our core ITSM systems, integrations, and dependencies
  • Workflow modeling
  • As an ITSM Business Analyst/PM, you will create and maintain technical design and support documentation

Keywords: Kforce Technology, Miami , ITSM Business Analyst / PM, Professions , North Palm Beach, Florida

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