Facets Configuration Analyst - Remote Central or Eastern Time Zones
Company: UnitedHealth Group
Location: Miami
Posted on: March 19, 2023
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Job Description:
At UnitedHealthcare, we're simplifying the health care
experience, creating healthier communities and removing barriers to
quality care. The work you do here impacts the lives of millions of
people for the better. Come build the health care system of
tomorrow, making it more responsive, affordable and equitable.
Ready to make a difference? Join us and start doing your life's
best work.(sm)
This position reports to the Sr. Manager, Business Configuration
responsible for Facets Configuration Team. This individual will be
a key member of the Facets Configuration Team that is responsible
for all new and updated product build initiatives for the company
and helping to establish new efficiencies in the building of
products on Facets.
You'll enjoy the flexibility to work remotely* from anywhere within
the U.S. as you take on some tough challenges.
Primary Responsibilities:
Ability to create products from scratch, document new agreement
configuration, as well as changes to existing agreements in the BC
Product Workbook
Review requirements documents and validate discrepancies or missing
information
Accurately create, update, implement and test configuration
changes
Accurately document changes and communicate changes with the
business
Design new configuration to support business needs and
functionality
Identify and analyze user requirements, procedures, and problems to
improve existing processes
Create and execute test plans and test case scenarios to ensure
requirements are being met
Monitor, research, and resolve help tickets or BC Queue issues for
new product implementations
Work in an Agile environment to create and work User Stories and
Tasks from analysis through implementation ensuring needs are
captured and delivered
Facilitate and/or participate in development of detail design and
system walk through with respective teams to verify design &
solution meet business and system requirements as well as quality
guidelines
Determine severity of problems and the need to escalate to
management
Ensure timely configuration and implementation of selected
solutions either by directly completing the solution or providing
specifications and/or instructions for completion of the
solution
Create the detail design and facilitate system walk throughs
Ability to work in quickly and efficiently in an environment where
priorities and tasks may shift
Interact with business leaders and users, including external
partners and customers as required
Maintain professional, service-oriented relationships
Product & Benefits:
Configure Facets Medical, Dental, Vision, Term Life and various
ancillary products using all aspects of the Medical Plan
Application
Will perform various analysis and interpretation to link business
needs and objectives for assigned function
Train new resources and act as a mentor to guide them through the
configuration process
Support business initiatives through data analysis, identification
of implementation barriers and user acceptance testing of the
Facets database and supporting applications
Identify ways to enhance performance management and operational
reports related to new business implementation processes
Develop and incorporate organizational best practices into business
applications
Perform detailed analysis on assigned projects, recommend potential
business solutions and assist with implementation
Lead problem solving and coordination efforts between various
business unit
Lead and/or participate in special projects and committees as
assigned
Assist with formulating and updating departmental policies and
procedures
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
3+ years of relevant experience in health plan environments
3+ years of experience with Facets configuration
Proficient level work in Excel and Word
Demonstrated analytical skills and problem-solving skills
Demonstrated ability to effectively communicate, both verbal and
written
Demonstrated ability to participate in a team environment
Demonstrated ability to work autonomously with minimal
supervision
Willing and able to work Eastern or Central hours
Preferred Qualifications:
Undergraduate degree
1+ years of experience with CPT, ICD-10, HCPCs and Revenue
Codes
Access and/or SQL experience
Careers at UnitedHealthcare Employer & Individual. We all want to
make a difference with the work we do. Sometimes we're presented
with an opportunity to make a difference on a scale we couldn't
imagine. Here, you get that opportunity every day. As a member of
one of our elite teams, you'll provide the ideas and solutions that
help nearly 25 million customers live healthier lives. You'll help
write the next chapter in the history of health care. And you'll
find a wealth of open doors and career paths that will take you as
far as you want to go. Go further. This is your life's best
work.(sm)
California, Colorado, Connecticut, Nevada, New York City, or
Washington Residents Only: The salary range for California,
Colorado, Connecticut, Nevada, New York City, or Washington
residents is $67,800 to $133,100. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Miami , Facets Configuration Analyst - Remote Central or Eastern Time Zones, Professions , Miami, Florida
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