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General Manager 28/9/2023 - 527304

Company: CEVA Logistics AG
Location: Miami
Posted on: November 17, 2023

Job Description:

General Manager - Job reference 527304 - CEVA Logistics Share this Job opportunity Dare to grow Job reference 527304 28/9/2023 General Manager Location Miami, Florida, United States of America TeamContract Logistics Working HoursDay Job Apply now CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you "Dare to Grow" with us? YOUR ROLE Accountable for managing all aspects of a high-volume supply chain logistics operation to ensure consistent high-level -service quality and customer satisfaction, -profitable, cost-efficient -operations, and compliance with company policies and procedures, ISO -standards, Sarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values. WHAT ARE YOU GOING TO DO?

  • Lead, direct, and manage a high-volume logistics/supply chain operation to ensure that the staff executes on delivering consistent high-quality level service and customer satisfaction; and achieves profitable, cost-efficient operations in compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements and other regulatory guidelines.
  • Maximize profitability through superior customer service, effective and prompt communication, and follow-up on all pending customer matters.
  • Ensure customer contract requirements are understood and utilized to meet business expectations.
  • Manage periodic process reviews for each client. -
  • Utilize effective communication or negotiation skills, employing diplomacy and sensitivity to resolve critical or escalated issues affecting the customer, staff, or senior management.
  • Maintain performance statistics and ensure accurate record-keeping of all operational documents.
  • Plan and monitor daily staffing schedules -and adjust accordingly -to ensure -adequate staffing -levels -that support -operational demands and business objectives. -
  • Work with senior management to develop a business plan and goals for the department.
  • Prepare and analyze management and financial reports, budgets, expense reports, and forecasts for the department.
  • Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
  • Ensure directives, rules, and procedures are communicated to all operations' staff.
  • Ensure safety methods, practices, and programs are implemented and maintained.
  • Ensure that freight is moved safely and in a timely manner utilizing appropriate equipment and tools.
  • Maintain a clean, professional, and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.
  • Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients.
  • Train and certify new employees on all performance standards.
  • Personally coach, train, and mentor direct reports and provide career development opportunities through training and quality management activities.
  • Conduct annual performance reviews for all staff within the department.
  • Address all employee performance problems promptly and directly in accordance with CEVA personnel policies and procedures.
  • Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
  • Perform other duties as needed. WHAT ARE WE LOOKING FOR? Education and Experience
    • High School Diploma or GED required.
    • Bachelor's Degree in Business Administration, Transportation, Logistics, Supply Chain Management, or a related field preferred.
    • Minimum 9 years related experience in a management role with progressively increasing responsibilities.
    • Minimum 7 years of industry experience preferred.
    • Minimum 7 years of supervisory or managerial experience required. Languages and Communication Skills
      • Must be able to read, write, and speak English fluently.
      • Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds. -
      • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
      • Ability to write reports, business correspondence, and procedure manuals.
      • Ability to effectively present information and respond to questions from management, employees, and vendors. Computer Skills
        • Intermediate level proficiency in Microsoft Office, internet, web-based, and related job-specific software applications.
        • In-depth experience with WMS and TMS applications preferred. Other Skills/Experience
          • In-depth knowledge of all company products and services.
          • Highly experienced in the management of logistics operations.
          • Strong expertise and experience in inventory management and reconciliation.
          • Knowledgeable of ISO guidelines, Sarbanes Oxley, and other related government regulations and requirements.
          • Demonstrated success in leading, managing, and developing staff and high-performance teams.
          • Ability to manage the financial aspects of a department (purchasing, budget preparations, and review, financial reporting and monitoring expenses).
          • Demonstrated leadership skills in influencing departments and implementing and managing change.
          • Experience in strategic planning and execution.
          • Proficient in project management methodologies with a focus on developing solution driven strategy plans to achieve goals, implementing business requirements analysis and testing processes, and identifying timeline constraints, and risks.
          • Highly skilled in making customers and their needs a primary focus of one's actions.
          • Ability to develop and sustain productive relationships.
          • Excellent written and oral communication skills including the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
          • Strong interpersonal skills including diplomacy and patience.
          • Demonstrated skills in organization group process, problem identification and resolution. Travel Requirements: Travel may be required at least 10% of the time in the domestic U.S. WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop, and be part of our journey. We offer a benefits package with a focus on your well-being. This includes competitive Paid Time Off, 401(k), health insurance, and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car, and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together. It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role. ABOUT TOMORROW We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. -Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar. Sign up for a job alert Apply now Other jobs that may interest you Material Handler / Operator I 29/9/2023 - 527713 Location Braselton, Georgia, United States of America Team Contract Logistics Working Hours Variable Supply Chain Operations Specialist II (Quality Auditor) 27/9/2023 - 527543 Location Memphis, Tennessee, United States of America Team Contract Logistics Working Hours Day Job Material Handler / Operator I - 2nd Shift 27/9/2023 - 527535 Location Memphis, Tennessee, United States of America Team Contract Logistics Working Hours Evening Job

Keywords: CEVA Logistics AG, Miami , General Manager 28/9/2023 - 527304, Professions , Miami, Florida

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