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Workers Compensation Insurance Services Consultant

Company: NCCI Holdings
Location: Boca Raton
Posted on: September 15, 2018

Job Description:

Job Purpose:Supports the strategic partnership between NCCI and affiliates. Establishes an in-depth knowledge of all Affiliate Service Executive roles and responsibilities.Continues to build experience and knowledge of the ASE role through affiliate assignments and engagements.Serves as a primary internal technical resource for Affiliate Services Division Executive and Affiliate Service Executives (ASE's) as it relates to gathering and sharing critical information with internal departments and affiliates.Supports the Division Executive of Affiliate Services in critical projects and cross divisional teams.Provides additional support for Affiliate Services staff on key initiatives, including NCCI products and services. Major Duties: Conducts in-person and phone-based visits and presentations to Carrier Executives, which includes traveling with Division Executive and ASE's to meet with affiliates for information gathering and sharing.Includes presentations to affiliate senior management on industry issues, products and services, and overall account related items.Stays current on industry and affiliate issues that could impact their results. Manages all account related activity for assigned affiliate accounts. Coordinates with Product Management staff on tracking customer product and services utilization and assists in developing recommendations and strategic action plans to address gaps and opportunities that align near and long-term affiliate strategies. Provides and communicates key findings to Affiliate Services staff, as well as other key NCCI staff. Provides presentational material for Affiliate Services staff use when meeting with affiliates to support our Thought Leadership role. May participate with various cross divisional committees including Data, Regulatory, Actuarial, Marketing Communications, etc. Engages with key constituents across all levels and Divisions of the organization. Supports department through technical assistance and recommendations related to the coordination of key event planning including Open Houses and the Annual Issues Symposium engagements. Partners with ASE's and other departments on planning of joint events including SAF's and Agent Workshops, also includes participation in events as needed.Supports the Division Executive and Affiliate Service Executives in all tasks and areas of responsibility as conflicts arise. Assists on departmental projects and participates on divisional level projects and ongoing maintenance.Develops and implements rollout and training guides. Organizes and analyzes Affiliate Services monthly and Quarterly reports/metrics to track progress to Corporate and Divisional goals. Recommends and organizes key topics/agendas/speakers for Affiliate Services bi-weekly and quarterly meetings. Required Education, Experience and Skills: Bachelor's Degree and 7 years' total experience within the P & C industry in underwriting, actuarial, claims, loss prevention, data reporting, or account management areas or equivalent experience in years with NCCI, complimented by appropriate industry designations Candidate may qualify with a certification (e.g., CPCU, ARM, AU, ALCM, etc.) and a minimum of 5 years' insurance industry related experience. Ability to communicate and present to senior level insurance executives as well as senior members of Underwriting, Actuarial, Claim, Data Reporting and other departments.General knowledge of workers compensation insurance operations and NCCI's products and services. Ability to manage department projects and initiatives. Ability to manage travel schedule and expense account reporting. Preferred Education, Experience and Skills: CPCU, ARM designations preferred.

Keywords: NCCI Holdings, Miami , Workers Compensation Insurance Services Consultant, Professions , Boca Raton, Florida

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