MiamiRecruiter Since 2001
the smart solution for Miami jobs

Electrical Service Line Manager

Company: Best Home Services
Location: Miami
Posted on: June 15, 2019

Job Description:

Best Home Services is hiring--Electrical Service Line Managers for the following Locations:

  • Fort Myers, FL
  • Naples, FL
  • Orlando, FL
  • Sarasota, FL
  • Tampa, FLRelocation:Relocation Bonus may be authorized in addition to salary and bonuses.No State Income Tax in Florida!Salary RangeSalary: $50K-$60KBonuses: $25K - $30K in Potential Commissions and Bonuses--Reports toService Line Operations ManagerJOB DESCRIPTIONSummaryThe Service Manager is primarily responsible for coordinating and managing 12-15 Field Service Technicians in a variety of functions related to serving new and current customer needs.-- This position is responsible for increasing business volume, customer base, and managing staff charged with meeting and exceeding customer expectations on service and service-related projects.Essential Functions
  • Partner with installation, dispatch, warehouse, and any others necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures
  • Address customer issues and ensure effective and long-term problem resolution
  • Monitors and acts on the department's projected and forecasted performance goals including but not limited to:
    • Average ticket per call
    • Departmental Revenue, Expenses and Gross margin
    • Percentage of sales leads derived from COD calls
    • Number of COD calls completed
    • Number of warranty calls completed
    • Call backs and customer complaints satisfactorily resolved
    • Provides regular feedback to the Service Line Operations Manager on the department's performance
    • Proactively improves and develops lean systems and procedures within the department that reflect our core purpose of "making it easier for our customers to do business with us"
    • Resolves escalated customer disputes/complaints
    • Partners with customer service and dispatch center teams to ensure maximum capacity and efficiency in meeting and/or exceeding the forecasted amount of service department calls
    • Provides consistent and accurate feedback, encouragement, support, professional development, and coaching to all service technicians
    • Executes effective and ongoing communication with each technician to ensure that each service technician has a clear understanding of their goals and expectations
    • Plans, develops, and leads facilitation of the weekly technician meetings with appropriate, positive, and balanced content
    • Ensures that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions
    • Maintains the culture that ensures all members are living the company's core values
    • Updates knowledge by participating in educational opportunities at Best Home Services or through individual training, including reading professional publications
    • Must be able to maintain professional conduct in all work situations, uphold a well-groomed appearance, and adapt well to all types of working conditions
    • All other duties as assignedSupervisory ResponsibilityThis position is responsible for supervising all service line technicians.Position Type and Expected Hours of WorkThis is a full-time position. The Service Manager should expect to work an average of 50 hours per week, with additional hours during evenings/weekends as appropriate to ensure availability to technicians/operations meet expectations.TravelSome overnight and local travel is expected for this position.---- All expenses during work related travel will be absorbed by Best Home Services, in accordance with existing travel/expense policies. Required Education and Experience
    • Minimum 5 years of residential service and/or installation experience.The News Press. Keywords: Electrical Manager, Location: Miami, FL - 33134

Keywords: Best Home Services, Miami , Electrical Service Line Manager, Professions , Miami, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


Delivery Driver
Description: Hey there, welcome to--Delivery Dudes. You now have the opportunity to earn on your own terms. Whether you're looking for a
Company: Delivery Dudes
Location: Boca Raton
Posted on: 06/27/2019

CDL-A Company Truck Driver
Description: New drivers are now eligible for 2,500 in sign-on incentives br br TransAm Trucking is now hiring company CDL-A truck drivers for long-haul career opportunities Apply today and enjoy life on the (more...)
Company: Trans Am
Location: Opa Locka
Posted on: 06/27/2019

Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of
Company: O'Reilly Auto Parts
Location: Coral Springs
Posted on: 06/27/2019


Survey Technician
Description: RESPONSIBILITIES br br Responsible for performing selected drafting assignments, quickly and accurately. br br Transform project designs in preliminary form into CADD produced drawings. br (more...)
Company: Maser Consulting P.A.
Location: West Palm Beach
Posted on: 06/27/2019

OSS/BSS Architect
Description: Title OSSBSS SOLUTION ARCHITECT Location Ft. Lauderdale, FL Duration 6 months extendable to long term Fulltime Permanent Requirements Overall 15 yrs of experience with min 10yrs of hands
Company: Pull Skill Technologies
Location: Fort Lauderdale
Posted on: 06/27/2019

Truck Driver
Description: LOCAL REGIONAL and OTR DRIVER JOBS Call us 855 211-1257 NEW DRIVER OPENING IN YOUR AREA 06/18/2019 - Now hiring CDL Class B Truck Drivers for work in the Hollywood, FL area Trillium Driver is hiring (more...)
Company: Trillium Drivers
Location: Hollywood
Posted on: 06/27/2019

CDL Truck Driving Jobs - NEW Pay Guarantee - Earn at least $1,100/wk!
Description: Start driving with a company that give you more. More HOME TIME and MORE PAY . If you
Company: Marten Transport
Location: Miami
Posted on: 06/27/2019

Class B Straight Truck Team Drivers: New sign-on bonus
Description: CLICK THE APPLY BUTTON BELOW OR CALL 844 897-2115 TODAY Travel throughout the United States and Canada. Higher revenue on lower miles. Welcome to Panther. Panther is looking for Straight Truck Team (more...)
Company: Panther Premium Logistics
Location: Miramar
Posted on: 06/27/2019

CRM System Business Analyst (1639-MH2444)
Description: CRM System Business Analyst Please Note Must be eligible to work for any employer in the U.S., no sponsorship available at this time. No third party employers. We are looking to hire a CRM system BA for (more...)
Company: Moorecroft Systems Inc.
Location: Miami
Posted on: 06/27/2019

Class A CDL Owner Operators-Average Annual Pay $150K-$200K Depending on Division
Description: Average Annual Pay 150K- 200K Depending on Division New CSA safety pay of .25 paid on ALL miles loaded and empty Owner Operators Great Pay Steady Work At Oakley Trucking we understand the challenges (more...)
Company: OAKLEY TRUCKING
Location: Pembroke Pines
Posted on: 06/27/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Miami RSS job feeds