Sales Operations Analyst

Company: Kaseya Limited
Location: Miami
Posted on: February 26, 2021

Job Description:

Kaseya is the leading cloud provider of IT systems management software, offering a complete IT management solution delivered both via cloud and on-premise. Kaseya technology empowers MSPs and mid-sized enterprises to proactively manage and control their IT environments remotely, easily and efficiently from a single platform. Kaseya solutions are in use by more than 10,000 customers worldwide in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya has a presence in over 20 countries. To learn more, please visit http://www.kaseya.com. Kaseya capabilities include administration and provisioning of IT assets and applications, remote management, service automation and self-healing, IT service-level management, enterprise mobility management, security, backup, and proactive reporting and intelligence. We deliver tremendous power to the fingertips of IT operations and MSPs, enabling them to streamline management of IT and make better IT and business decisions.
Job Description Location: Miami, FL OR New York, NY Full Time Kaseya is seeking a Sales Operations Analyst professional to manage all things related to our Salesforce system and process, acting as an expert in maximizing the effectiveness of the CRM practices within the Sales organization at large.-- Responsibilities: --- Evaluate existing and future Salesforce functionality and prescribe rollout plans: including socialization, training, communication, testing and release management --- Lead cross departmental projects with tech, product, marketing and finance to further increase sales velocity --- Streamline business processes by automating these workflows and recommending best practices within Salesforce and other sales tools --- Work with sales leadership to establish and evolve sales territories through data-driven analysis --- Provide analysis and actionable metrics on ongoing basis to sales teams and management --- Generate ad-hoc reports and dashboards analyzing key performance indicators and SalesForce effectiveness and metrics. Qualifications --- 3+ years' experience as a Salesforce administrator, developer, or similar role, including reporting and basic administration --- Previous experience in SaaS software industry highly preferred --- Background in analytically-driven roles that required making decisions with data --- Strong organizational skills with strong attention to detail --- Strong communication skills to collaborate with all departments, understand their needs, and align processes in Salesforce --- Ability to solve business challenges with technical solutions, someone who is software savvy with the ability to use visual/workflow tools --- Flexible, willingness to learn and work independently and proactively Additional Information The overall compensation package is designed for a top performing, experienced IT Support Engineer and includes a market competitive package comprised of monthly base salary, variable compensation component, benefits, and stock options.
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.

Keywords: Kaseya Limited, Miami , Sales Operations Analyst, Sales , Miami, Florida