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Customer Service Representative Level 1

Company: Adecco
Location: Miami
Posted on: November 23, 2021

Job Description:

Adecco is assisting one of our clients with filling: Customer Service Representative positions!Description:**Pay Rate: $15.00**Temp-to-perm opportunity - will be based on attendance and performance **Interviews via Zoom**Working from home currently but must be local to Miami site (Cutler Bay 33157)MOBILE SERVICESMust be able to work 11:00am to 10:00pm plus weekends (40 hours)Shifts are:10:00am to 7:00pm10:30am to 7:30pm11:00am to 8:00pm1:00pm to 10:00pmJob PurposeProvides front line, direct contact with customers when filing claims over the phone.Informs customers of the organization's products and/or services.Primary Job Accountabilities/ResponsibilitiesFiles claims by collecting pertinent information from customers.Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.Processes and determines coverage by reviewing forms and other applicable records.Maintains professionalism and effectively interacts with all contacts, both internal and external.Maintains department quality standards and performs job duties as directed by supervisorBasic Qualifications Required - Experience, Skills, and KnowledgeHigh School diploma or GED equivalentMinimum of 6 months of customer service experience (Call Center Preferred)Adecco provides one of the most comprehensive benefits packages in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.Click on Apply Now to be considered for this Customer Service Representative position or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/DisabledEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco, Miami , Customer Service Representative Level 1, Sales , Miami, Florida

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