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Call Center Agent

Company: ProMarv Inc
Location: Miami
Posted on: May 15, 2022

Job Description:

Job DescriptionThis position is a full time temp to perm opportunity.Responsibilities:

  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer serviceExperience/Qualifications Required:
    • High School Diploma or GED required; college degree preferred
    • Customer service experience a plus
    • Phone-related customer service a major plus
    • Familiarity with Microsoft Windows, Word, and Excel applicationsProMarv Inc is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Job Type: Full-timePay: $24.00 per hourBenefits:
      • 401(k)
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insuranceSchedule:
        • 8 hour shiftWork Location: One location

Keywords: ProMarv Inc, Miami , Call Center Agent, Sales , Miami, Florida

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