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Parts Sales Representative

Company: Herk & Associates
Location: Miami
Posted on: September 25, 2022

Job Description:

DescriptionTo bring their experience in Parts Sales Representativeand anticipating needs towards making appropriate sales to clients. The role will include familiarizing oneself with the customer base and machinery, while maintaining a high level of customer satisfaction through assisting with parts. Responsibilities include, but are not limited to:

  • Greet customers and answering phones
  • Parts Sourcing
  • Follow through with the proper parts sales process
  • Multitasking to manage a high-volume of customer service issues
  • Coordinate with counterparts in the service department to complete orders
  • Follow up with customers to ensure satisfaction
  • Maintain information in dealership database to keep accurate notes/records
  • Anticipate customer needs and reach out proactively to discuss parts solutions
  • Handle national/international freight negotiations and logistics
  • Build close working relationships with suppliers and freight companiesQualifications
    • Experience in a fast-paced dealership or equivalent customer service environment
    • 2+ years proven retail sales experience and direct customer service
    • Ability to quickly familiarize oneself with new machinery
    • Familiarity with CRMs and/or other customer information tracking technology, as well as standard windows/office applications
    • Strong record of good attendance and timeliness
    • Great written and verbal communication skills
    • Experience in the construction industries or heavy equipment is a huge plus
    • Fluent in English and Spanish

Keywords: Herk & Associates, Miami , Parts Sales Representative, Sales , Miami, Florida

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