Front Desk Agent- Hilton Aventura Hotel
Company: Shaner Corporation
Location: Miami
Posted on: March 18, 2023
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Job Description:
The Front Desk Agent provides superior guest service and
maintains complete knowledge of all hotel features, services and
hours of operation, as well as local information and directions for
our guests. Main duties include: Checks guests in upon arrival;
Checks guests out upon departure; Processes all payments according
to established hotel requirements; Makes room reservations over the
phone; Provides information and services to guests and visitors;
Assists with luggage; Delivers essential items to guest rooms. Work
shifts vary between the hours of 7am - 11pm every day of the year,
including holidays.We expect our associates to provide warm,
friendly service with a genuine smile and pleasant attitude. Our
goal is to make each guest feel like they are a welcomed friend. We
look for team players who are willing to learn and who seek
opportunities to grow. Prior customer service and hospitality
experience is helpful, but not required.
Keywords: Shaner Corporation, Miami , Front Desk Agent- Hilton Aventura Hotel, Sales , Miami, Florida
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