Inside Sales Professional

Company: Service Corporation International
Location: Miami
Posted on: March 18, 2023

Job Description:

SCI Jobs - Inside Sales Professional in North Miami, Florida, United States We use cookies to improve your experience on our site. To find out more, read our privacy policy . Skip to Main Content Job Title Location California Applicants Notice of Collection
Aviso de recopilaci--n de California View all Jobs Returning Applicants: Sign in here Inside Sales Professional - SCI Jobs Inside Sales Professional North Miami , Florida Apply Now All current associates must apply through "My Career" on your Workday Homepage Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.JOB RESPONSIBILITIESLead Generation

• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivityBuild Rel a tion s hi ps with Families
  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planningTeamwork
    • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
    • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
    • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
    • Shares family concerns with rest of the SCI teamMINIMUM REQU I R EM E N TSEducation
      • High school diploma or equivalent
      • 1-2 years of college or an equivalent of education and experienceExperience
        • High school equivalency and 1-2 years of college or an equivalent of education and experience
        • 1-2 years of customer service or sales industry experience preferredLicenses
          • Current state/province issued driver's license with an acceptable driving record
          • Insurance license if required by state/province law and as prescribed by each state boardKnowledge, Skills and Abilitie s
            • Must be able to pass the Company's internal presentation certification within thirty days of hire
            • Ability to work a number of evenings and or weekends every month
            • Ability to drive frequently
            • Ability to obtain and maintain an insurance license if required by state/province
            • Flexible hours but, at times must have the ability to work up to 12 hours in a day
            • Ability to treat others with empathy and respect
            • Knowledge of computers and some software
            • Customer service skillsPostal Code: 33181Category (Portal Searching): SalesJob Location: US-FL - North MiamiJob Profile ID: S00070 Apply Now

Keywords: Service Corporation International, Miami , Inside Sales Professional, Sales , Miami, Florida