Inside Sales Professional
Company: Service Corporation International
Location: Miami
Posted on: March 18, 2023
Job Description:
SCI Jobs - Inside Sales Professional in North Miami, Florida,
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Content Job Title Location California Applicants Notice of
Collection
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Applicants: Sign in here Inside Sales Professional - SCI Jobs
Inside Sales Professional North Miami , Florida Apply Now All
current associates must apply through "My Career" on your Workday
Homepage Our associates celebrate lives. We celebrate our
associates.Consider the possibilities of joining a Great Place to
Work!Accountable for serving client families by making at need
cemetery arrangements, and selling pre-need arrangements. The
Family Service Counselor serves families by providing exemplary
personalized service and plays an essential role in generating
revenue for the cemetery as well as acting as the primary contact
for families.JOB RESPONSIBILITIESLead Generation
- Holds self-accountable for prospecting a minimum of 1-2 hours
each day
- Obtains referrals from families served by the location
- Networks and builds community and civic relationships
- Explains and presents presentations to families served and
referred families
- Maintains and tracks activity levels to ensure
productivityBuild Rel a tion s hi ps with Families
- Responds to client inquiries in a timely, respectful, sensitive
and professional manner
- Connects with families through listening, honest communication
and genuine concern
- Develops an understanding of each family's unique needs and
offers solutions that provide value to them
- Stays in touch with families to ensure satisfaction
- Prepares for all appointments and performs all procedures with
professionalism and attention to detail
- Follows through on all customer problems and requests
- Builds trust-based relationships to earn the right to ask for
referrals
- Earns the right to gain referrals to offer protection to
protect family members, and the family's relatives and friends, by
educating them on the benefits of pre-planningTeamwork
- Represents a continuous link from services provided at need,
through aftercare, to providing services to protect families in the
future
- Collaborates and teams with funeral directors, location
managers, and other members of funeral home and or cemetery staff,
to provide seamless, high quality service
- Thoroughly and completely reviews previous services and
contacts with families to prepare to support current needs and or
sales
- Shares family concerns with rest of the SCI teamMINIMUM REQU I
R EM E N TSEducation
- High school diploma or equivalent
- 1-2 years of college or an equivalent of education and
experienceExperience
- High school equivalency and 1-2 years of college or an
equivalent of education and experience
- 1-2 years of customer service or sales industry experience
preferredLicenses
- Current state/province issued driver's license with an
acceptable driving record
- Insurance license if required by state/province law and as
prescribed by each state boardKnowledge, Skills and Abilitie s
- Must be able to pass the Company's internal presentation
certification within thirty days of hire
- Ability to work a number of evenings and or weekends every
month
- Ability to drive frequently
- Ability to obtain and maintain an insurance license if required
by state/province
- Flexible hours but, at times must have the ability to work up
to 12 hours in a day
- Ability to treat others with empathy and respect
- Knowledge of computers and some software
- Customer service skillsPostal Code: 33181Category (Portal
Searching): SalesJob Location: US-FL - North MiamiJob Profile ID:
S00070 Apply Now
Keywords: Service Corporation International, Miami , Inside Sales Professional, Sales , Miami, Florida
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