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Sales Associate

Company: SWCorp
Location: Miami
Posted on: January 14, 2018

Job Description:

Job DescriptionDELIVERABLES AND RESPONSIBILITIES: Answer telephone call inquiries and promote the organization's products and services. Process and follow-up on quotes to ensure proper sales tracking. Resolve customer issues/problems, research recommendations for potential product enhancements or modifications to upsell. Building and refining Sales Platform and lead generating platforms on various website and by building relations with contractor and developer networks. Provide product support to customers by answering product and/or technical related customer application questions or problems in the areas of installation, function, and system configuration/setup. Participating in sales development programs in order to build the sales skills to increase sale closing ratio Answer marketplace and email product and customer service inquiries Answer incoming customer chats from online storefronts Reach out to repeat customer's such as builders and contractors to address any future product needs and inform of new products being offered. COMPETENCIES & EXPERIENCE CRM experience highly desirable; computer savvy required Ecommerce Marketplace experience highly desirable Maintains a high level of knowledge and expertise in own subject area and applies this to new situations Strong interpersonal and communication skills both verbal and written, including the ability to communicate with confidence. Must have strong multitasking and follow-up abilities 2-4 years in customer service role, sales or call center environment. Technical support experience or exposure in a CSR role a high plus Company DescriptionABOUT USSWCORPTM, also known as Spa World Corporation, was established in 2005 and has since become one of the nation’s leading providers of in home luxury brand bathtubs and fashion fixtures. Hundreds of thousands of Americans have entrusted SWCORPTM to deliver high-end quality products that aesthetically and functionally enrich their quality of life. SWCORPTM brand products can be found in the nation’s largest home improvement dealers as well as the globes more trusted internet stores.

Keywords: SWCorp, Miami, Sales Associate, Sales, Miami, Florida

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