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Line Service Technician

Company: Fontainebleau Aviation LLC
Location: Opa Locka
Posted on: September 23, 2022

Job Description:

Position Summary: The Line Service Technician is the front-line employee who is responsible for managing the immediate needs of arriving and departing aircraft. As one of the first and last persons passengers and crew will meet at the FBO, the Line Service Technician must maintain excellent customer service principals while performing their duties. Delivering aviation fuel, moving aircraft around the ramp and hangar areas, servicing a wide variety of aircraft with various pieces of Ground Support Equipment (GSE) and basic knowledge of aviation software systems are essential parts of this job. The Line Service Technician works as a member of a team in a demanding, hazardous, time-sensitive, service-driven environment during all hours and most weather conditions. The safety of the Line Service Technician, their teammates, customers, and equipment is paramount at all times. Essential Duties and Responsibilities: Marshal, park, and greet arriving and departing aircraft on the ramp Use and set aircraft protection including wheel chocks and safety cones Operate mobile refueling vehicles, and deliver fuel to aircraft Tow, and assist in towing of aircraft around ramp areas, and in and out of hangars Provide ground power, potable water, and lavatory services to aircraft Assisting passengers and crew with luggage (must be able to lift up to 50lbs) Handle catering, dishes and linens for arriving and departing aircraft Coordinate ground transportation for passengers and crew Use written, verbal, digital and radio communication to send and receive information Other duties as assigned by supervisor or management Qualifications: High school diploma or general education degree (GED) Clean driving record No special licenses or certificates required No previous experience required Knowledge and Skills: For this position, we are looking for someone who is goal-oriented and can maintain a professional image and attitude at all times. This includes following guidelines and policies from the FAA, US Customs and Border Protection, and company sources. Customer service principles include good listening skills, composure, approachability and courtesy. This person must complete and have documented the following skill sets:-PLST I. Completion of NATA MOD's 1-3. Customs Border Patrol knowledge training. Mobile Refueler top off training and proficiency.-PLST II. Completion of PLST I and 180 days minimum in position. Training and proficiency in the following areas: Bulk load fuel receiving. Mobile Refueler and storage tanks sumps with documentation. Aircraft towing. Aircraft identification. NATA certification.-PLST III. Completion of PLST II and 1 year in position. Training and proficiency in the following areas: Off-site aircraft towing. Forklift use. Limited exposure to Dispatch position. This person must possess excellent time management skills, and must be able to accomplish tasks with little or no supervision on-time and quickly without compromising safety. This person must be able to work as an effective member of a team and be able to receive constructive criticism from peers. This person must be able to recognize and prepare for changes to their environment, and adapt their plans and strategies in order to accomplish tasks. This person must be able to communicate effectively using verbal, written, digital and radio means of communication. Strict attention to detail is required to avoid confusion while communicating orders, following written procedures, and learning how to service a wide variety of aircraft. WORK ENVIRONMENT: While performing the duties of this job, the individual is regularly required to be prepared for and work in outdoor weather conditions to include direct sunlight, heat, rain or cold; during the summer time working in extreme heat. Physical Requirements: Must be able to stand, walk, sit. Must be able to bend, stoop, crouch. Must use hands to reach, grasp, handle, pull and push. Must use hands to handle or feel objects, tools, and controls. The employee is required to lift and/or move up to 50 lbs. Must have good near and far vision. Must be able to talk, hear, smell. May be exposed to high noise levels.Job Type: Full-timePay: From $14.00 per hourBenefits: 401(k) Dental insurance Health insurance Health savings account Paid time off Referral program Vision insuranceSchedule: 8 hour shift Day shift Evening shift Monday to Friday Night shift Weekend availabilityExperience: Customer service: 1 year (Preferred) Aviation-related: 1 year (Preferred) Line Service Technician: 1 year (Preferred)Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)Work Location: One location

Keywords: Fontainebleau Aviation LLC, Miami , Line Service Technician, Engineering , Opa Locka, Florida

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