Manager, Global Performance & Analytics, Corporate Accounts

Company: Schenker, Inc.
Location: Miami
Posted on: November 23, 2021

Job Description:

This role is responsible for the overall management of the process and accurate reporting of performance as it relates to all supply chain customer KPIs and metric. Standardizing, measuring, reporting & identifying gaps on end-to-end contractual KPIs & metrics across the supply chain in scope. Role uses the eye for business and apply analytical skills to optimally connect-the-dots across processes/functions to deliver creative, valuable solutions to the top accounts in the company. First year will focus on the top account as a base to set up the performance framework that can be scaled for the other specified corporate accounts. You will bring your passion for learning, investigating and data-backed decision-making to shape a holistic view of our business with consideration for all aspects of the customer experience. Focus will be on developing global standards for performance management and drive a culture of data backed proactive KPI management. Tasks & Responsibilities: -- Perform as an internal authority on data tools while functioning as a power user of data analytics -- Develop strategies for effective data analysis and reporting -- Develop and automate reports, iteratively build and prototype dashboards to provide insights at scale, solving for analytical needs -- Identify and analyses relevant data to capture insights for development and refinement of account's business performance -- Conducting root cause analysis when operational performance fluctuates. Build up the knowledge base, i.e. the correlation between root cause and KPI fluctuation. -- Define metrics and relevant data sources by combining reports from multiple sources (e.g. operations, IT, customer feedback) to enhance stakeholder knowledge and customer experience -- Presenting findings born through predictive, prescriptive & reactive Analysis -- Collaborate with cross-functional stakeholders to understand their business needs, formulate and complete end-to-end analysis that includes data gathering, analysis, ongoing scaled deliverables and presentations -- Collaborate with cross-functional stakeholders in annual business planning, key organizational metrics and other operational projectsJob Requirements:Requirements:Details/Specification/Explanation of the role specific skills -- Business degree is required. Specialized education on data engineering is preferred, with experience working in a multinational environment -- 7 to 10 years expertise in Logistics Management, Supply Chain or a related field -- Ability to build strong working relationships with business partners from diverse functions. This is a highly cross-functional role, so a humble attitude and a high instinct for collaboration are essential -- Must demonstrate ability to think strategically and formulate strategic plans to drive cross-functional initiatives -- Excellent problem solving and quantitative analysis skills to conduct complex strategic analyses with limited guidance -- Proven interpersonal and leadership skills to develop strong working relationships at all levels/geographies -- Ability to multitask and prioritize on an ongoing basis. Comfortable working in a fast-paced, changing environment -- Strong communication and interpersonal skills with ability to influence and collaborate effectively: team player -- Strong knowledge of Microsoft Office is required with an emphasis on quantitative analysis (Excel). -- Must have proven track record for meeting or exceeding goals At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Keywords: Schenker, Inc., Miami , Manager, Global Performance & Analytics, Corporate Accounts, Executive , Miami, Florida